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TERMS & CONDITIONS

1. Acceptance of Terms
By accessing this website (kelly@kellytrowers.com) or booking services, you agree to these Terms & Conditions.


2. About Us
This website is operated by Kelly Trowers, providing workplace wellbeing and leadership development services, as well as individual and group offerings including breathwork, Breakthrough Breathwork (Vanta Breathwork), meditation, and Belief Coding®.


3. Use of the Website
You agree not to misuse this website or its content. Content may not be copied or shared without permission.


4. Intellectual Property
All materials, including course content, downloads, text, images, videos, and recordings, remain the property of Kelly Trowers. They may not be reproduced or redistributed without written consent.


5. Services Disclaimer

Personal Wellbeing Services
Our services, including Belief Coding®, breathwork, and meditation, are designed to support personal growth and wellbeing. They are not a substitute for medical, psychological, or psychiatric advice, diagnosis, or treatment. Always consult a healthcare professional if you have health concerns. Participation is voluntary, and you take full responsibility for your own wellbeing.

Professional Development Services
Leadership coaching, workplace wellbeing programmes, and personal development coaching are designed to support professional and personal growth. They are not a substitute for legal, financial, or medical advice, and results may vary depending on the individual or organisational context.


6. Breathwork Contraindications
Conscious Connected Breathwork can be an intense practice and is not suitable for everyone. It is not advised for individuals with certain medical conditions, including but not limited to cardiovascular disease, pacemakers, glaucoma, retinal detachment, osteoporosis, recent surgery or injuries, pregnancy, seizure disorders, severe mental illness, or a personal or family history of aneurysms. People with high blood pressure or asthma should consult their doctor before attending.

By booking a session, you confirm that you are over 18, have considered the contraindications, disclosed relevant health conditions, and take full responsibility for your participation.


7.  Booking & Confirmation

  • Bookings are confirmed once full payment is made and received.

  • Corporate bookings are confirmed once a deposit has been received and terms and conditions have been agreed and received.

  • Corporate clients receive a confirmation email outlining the service, date(s), and payment schedule.



8. Payments

Individual Clients

  • Card payments are processed securely via Stripe and Wix Payments. We do not store or have access to card details.

  • Payments may also be made via bank transfer (BACS). Invoice details will be provided on request.


Corporate Clients

  • Payments will be paid be made via bank transfer (BACS). Invoice details will be provided on request.


Deposits & Balances

  • A 30% deposit is required to secure corporate bookings.

  • The remaining 70% balance is due 14 days before the session, unless otherwise agreed.

  • Multi-session programs may use milestone-based payments, as outlined in your proposal.

  • Late Payments

  • Payments received after the due date may incur a 2% monthly fee.

  • Outstanding invoices may result in postponed sessions until settled.



8. Cancellations & Refunds

Belief Coding®, Breathwork or Meditation Sessions (1:1)
For 1:1 Belief Coding®, Breathwork or Meditation sessions, cancellations made with at least 72 hours’ notice may be rescheduled. Sessions cancelled with less notice are non-refundable.

  • Once a course of sessions has started, no refunds are available.

  • Rescheduling is allowed with at least 48 hours’ notice on 1 occasion but no refunds.

  • Less than 24 hours’ notice, no reschedules or refunds. 

  • Missed sessions without notice are forfeited.


Group Workshops / Events

  • More than 7 days’ notice: full refund.

  • Less than 7 days’ notice: no refund, however you may transfer to a future event within 3 months, subject to availability.

  • Substitutions are welcome with advance notice.


Corporate, Workplace Wellbeing Programs and Private events

  • 21+ days’ notice: deposit retained but full payment refundable.

  • Within 21 days: partial or full charges may apply depending on preparation undertaken.

  • Rescheduling is possible subject to availability.

  • Deposits are generally non-refundable due to bespoke preparation.

  • Exceptional circumstances (e.g., illness, force majeure) will be considered case-by-case.



9. Recordings & Marketing
From time to time, sessions or events may be recorded or photographed. Consent will always be obtained before using images or recordings for marketing.


10. Limitation of Liability
Kelly Trowers is not liable for any direct or indirect loss arising from your use of the website, courses, or participation in services.


11. Governing Law
These Terms are governed by the laws of England and Wales.

12. Contact
Kelly Trowers – kelly@kellytrowers.com
 

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